Legal
Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes:
- Personal Information: Name, email address, phone number, and delivery address
- Payment Information: We do not store card details. Payments are processed securely via Razorpay
- Usage Data: Pages visited, search queries, numbers viewed, and wishlist items
- Device Information: IP address, browser type, and operating system
2. How We Use Your Information
We use the information we collect to:
- Process your orders and deliver VIP numbers to you
- Send order confirmations, updates, and delivery notifications
- Respond to your comments, questions, and customer service requests
- Send promotional communications (you may opt out at any time)
- Monitor and analyze usage patterns to improve our services
- Detect and prevent fraudulent transactions and abuse
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Service Providers: With trusted partners like Razorpay (payments), Firebase (authentication), and delivery partners
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your personal information:
- 256-bit SSL encryption for all data transmission
- Secure payment processing via PCI-DSS compliant Razorpay
- Firebase Authentication for secure login
- Regular security audits and vulnerability assessments
5. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, keep you logged in, and analyze site traffic. You can control cookies through your browser settings, though disabling them may affect site functionality.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Opt out of marketing communications
- Lodge a complaint with relevant authorities
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We will delete or anonymize your information upon request, unless we are legally required to retain it.
8. Children's Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: