Legal

Refund Policy

Last updated: January 1, 2025

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100% Money Back Assurity

We guarantee a full refund if you face any problem with your UPC or if the number is unavailable after payment.

Eligible Refund Scenarios

✅

UPC Not Delivered

If your UPC (Unique Porting Code) is not delivered within the promised timeframe via SMS, WhatsApp, or Email.

✅

Number Unavailable

If the purchased number becomes unavailable after payment due to operator issues or prior reservation.

✅

Invalid UPC

If the UPC provided is invalid or expired and cannot be used for porting.

✅

Duplicate Charge

If you have been charged more than once for the same order.

✅

Technical Failure

If a technical error causes your payment to be deducted without order confirmation.

Non-Refundable Scenarios

✗Change of mind after UPC has been delivered
✗Number successfully ported but customer no longer wants it
✗Delays caused by the customer's telecom operator during porting
✗Incorrect delivery address provided by the customer
✗SIM card damaged after delivery due to customer handling

Refund Process

01

Raise a Request

Contact us via WhatsApp, email, or phone within 7 days of purchase.

02

Review

Our team reviews your request within 24–48 hours.

03

Approval

If eligible, we approve the refund and initiate the process.

04

Refund Credited

Refund is credited to your original payment method within 5–7 business days.

Contact for Refunds

WhatsApp: +91 98765 43210

Email: info@vipnumberdeal.com

Hours: 10:00 AM – 6:00 PM (Mon–Sat)

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